Ep. 121 - Customer Driven Leadership with Daniel Hammond

You’ve heard of Servant Leadership. Well, now pay attention to Customer Driven Leadership (CDL). It’s not necessarily better than Servant Leadership, it is an addition to. Why should you pay attention to this method? For starters, it has turned million dollar companies into billion dollar earners. But more importantly for the married entrepreneur, it has helped business owners gain the freedom from the business they desired when they first started. - Work-life balance!

Now that I have your attention, you will want to listen to our interview with Daniel Hammond. If that name sounds familiar, we interviewed him and his wife, Carolina, in episode 92 “Trust: The Key To Marriage and Business Success.” https://marriedentrepreneur.co/blog/trust-key-to-marriage-business-success 

He’s back with his new book, “Customer Driven Leadership,” and discusses this amazing method that has been around since 1995. So this isn’t some “latest and greatest” technique. It’s been proven with businesses, nonprofits and bureaucracies around the world. Tune in and find out what CDL is and how it can help your business.  

Key Takeaways:

• How is CDL different from Servant Leadership 

• CDL makes your business self healing

• Converts the business owner from being in bondage to the business to having more freedom

• Improves every chain in the business until it reaches the customer

• Turns employees into entrepreneurs within the business

• Allows you to conduct market research within the business

• Can adapt to market demand quicker